The Taiwan Network Information Center (TWNIC) is in charge of the domestic coordination of domain name registration and IP address distribution and to promote network-related businesses and share network information domestically and abroad. This year (2020) is the second year that the Taiwan Computer Emergency Response Team and the Coordination Center (TWCERT/CC) have been operated by TWNIC, and this year, TWNIC can better establish brand positioning and provide multi-party services with the skills inventoried in the first year.
The results of the survey showed that stakeholders praised the performances of TWNIC and TWCERT/CC; the stakeholders recognized the trustworthiness and service value of TWNIC and TWCERT/CC the most and their satisfaction on the service quality and technical support provided was also above standards. They felt there were complete communication and support for service interactions, and they approved of the handling of various event forums and publications, regular sharing of practical information and played a good third-party role to promote industrial interactions.
The results are presented at our website: https://stakeholder.twnic.tw/2020/